Reference

Legal terms for your account and lobby

mp007 Legal explains how account access, wallet checks and data requests work before you enter the lobby.

Indonesia termsAccount checksData rightsLocal law

How our legal notice applies

mp007 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice sets the conditions for opening and using an account, including accurate registration details, phone verification and the checks attached to wallet activity. Eligibility and lobby access depend on local law, so the terms shown to you can vary by location and account status.

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DANA, OVO, GoPay and QRIS are named in the payment section so you can match a wallet or QRIS record to the account holder before confirming a transaction. Bank transfer and virtual account instructions are also subject to the same account checks. If a rule changes,
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we place the updated wording on this Legal page and identify the effective date. Please read the notice before opening an account, and keep a copy of any confirmation connected with your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACT

Where to ask about policy

A clear contact route helps when a Legal question affects your account or wallet status. Open the support link from the account area and include the email or phone detail connected with your profile, plus the relevant payment reference if your question concerns DANA, OVO, GoPay or QRIS. We use that context to locate the correct record without asking you to repeat unrelated account details. Current support hours and the available contact route are shown on the support page, while requests about access remain subject to local law.

Team online

Account terms

Use the support link inside your account when a clause affects phone verification, account ownership or lobby access. Include your registered contact detail so we can match the request to the correct record, with access handled where local law permits.

Wallet status

For a Legal question about DANA, OVO, GoPay or QRIS, send the payment reference and the date shown in your account. We can check the recorded status and explain which account or wallet condition applies to that transaction.

Privacy requests

Ask for a data copy, correction or deletion through the support route named on this page. State the action you want and the contact detail used for your account; we may request an account check before changing or releasing personal records.

DATA PRACTICE

How mp007 handles legal duties

Legal handling is easier to follow when each account action has a defined record. We connect phone verification, wallet references and support requests to the account details supplied…

Data handling

We use the details you provide at account creation, including your contact route and verification result, to administer Legal requirements.

Cookies

A browser cookie can retain a session choice or help the Legal page load in the way you selected.

Account security

Keep your phone verification detail private and sign out after using a shared device.

Record retention

We retain account, payment and support records for the periods stated in our Legal notice.

Who handles requests

Our support contact handles questions about account terms, wallet records and data rights.

Requesting changes

You can ask us to correct account details or explain a recorded policy decision through the stated contact route.

Legal questions about mp007 accounts

These Legal answers cover the practical points you may check before opening an account or contacting support. Read the notice itself for the wording that applies to your account, especially when location, wallet status or a data request changes the next step. Access is available where local law permits.

mp007 Legal covers account creation, phone verification, account ownership, wallet records, cookies, data handling, retention and contact procedures. It also explains how access decisions are treated when eligibility depends on local law, so you can check the relevant condition before using the lobby.

Yes. Account and lobby eligibility depends on local law. The Legal notice is written for Indonesia and may show different access conditions based on your location or account status. Do not continue if the service is not available where you are located.

Use the privacy request path shown on the Legal or support page and identify your account with the registered phone number or email. Tell us that you want a data copy. We may verify account ownership before releasing records linked to you.

You can ask for a correction through the account support route. Name the detail that is wrong and provide the registered contact route so we can match the request. We may ask for phone verification before making a change to account records.

These payment names identify wallet or QRIS records connected with an account. Legal checks can require the account holder and payment reference to match. If a status is unclear, send the reference through support so we can explain the recorded condition.

The retention period depends on the record type and the rule stated in the current Legal notice. Account, payment and support records may have different periods. Check that notice for the applicable wording, or ask support to identify the relevant retention section.

Start with the support route shown in your account or on this Legal page. Include the decision, date, registered contact detail and any payment reference involved. We can route the request to the appropriate policy contact, while access remains subject to local law.

Legal terms for your account and lobby

Where to ask about policy

Account terms

Wallet status

Privacy requests

How mp007 handles legal duties

Data handling

Cookies

Account security

Record retention

Who handles requests

Requesting changes

Legal questions about mp007 accounts

01 What does mp007 Legal cover?

02 Does Legal access depend on my location?

03 How do I request a copy of my mp007 data?

04 Can I correct a detail on my account?

05 How are DANA, OVO, GoPay and QRIS treated in Legal?

06 How long are account records retained?

07 Who should I contact about an mp007 Legal dispute?

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